In Australia, all jurisdictions have expressed the need to cut down on surplus cost as early as possible. It has long been expected that government would get serious about video conferencing as an effective way to reduce travelling cost. In the recent times, video conferencing has a come a long way. This technology is widely being used today by many small and medium businesses (SMBs), which helps the companies to cut down on their travelling time and cost. This technology lets users to communicate strategically with people located across different parts of the world. One can stay connected with consumers and business personnel from various locations without any limitation.
There are many free and low cost video conferencing services available in the market such as Skype, G Talk, Yahoo Messenger. Though these desktop video conferencing services are free but they have limitations in terms of reliability and quality. Until recently, high quality video conferencing services were considered a costly affair but with the advancement in the field of technology has reduced the cost and hence it is no longer restricted to the Fortune 500 companies. With new and innovative online conferencing solutions coming in market, it is increasingly becoming possible for small firms to utilise business grade video conferencing services.
The debate over the decision of SMBs to opt for higher class web conferencing services is still under a lot of speculation. These consumer grade web video conferencing services became popular because they were mainly free of cost. But does low cost justify the poor user experience? There are many repercussions associated with the low grade video or desktop conferencing solutions such as:
:- Poor Video Calling Experience: Services like Skype, Oovoo make use of open internet services, which make use of public bandwidth. This results in slower performance and is responsible for frustrating user experience as the call can drop or gets…